In
historical terms Procter & Gamble's relationship with India dates back to when
Vicks Product Inc. India, a branch of Vicks Product Inc. USA established in
1951, was engaged in the manufacture (under loan license) and sale of what is
today India's Number One Health Care brand - the famous range of VICKS products.
In 1964, a
public limited company, Richardson Hindustan Limited (RHL) is formed which
obtains an Industrial License to undertake manufacture of Menthol and de
mentholised peppermint oil and VICKS range of products such as Vicks VapoRub,
Vicks Cough Drops and Vicks Inhaler.
In May
1967, RHL introduces CLEARASIL, then America's number one pimple cream. The
Company also commences manufacture of Menthol from basic stage leading to major
foreign exchange savings. RHL pioneered mentha farming activities at its
Agricultural Research Center at Bilaspur in Terai Region of Uttar Pradesh. Today
India is the world's largest manufacturer and exporter of Menthol.
In 1979,
RHL launches VICKS ACTION 500. It also commenced campus recruitment in this year
and began recruitment from IIM campuses as Day I recruiters.
In 1984,
RHL sets up an Ayurvedic Research Laboratory. This is in keeping with the
Company's mission of delivering products of superior quality to address the
common ailments of the people such as cough and colds.
In October
1985, after RHL becomes an affiliate of The Procter & Gamble Company, USA, a
state-of-the-art manufacturing facility at
Hyderabad
for manufacture of the Vicks range of products is set up. This facility is
unique in the sense that its workforce consists of a highly trained team of 40
women all experts at multiple tasks on the shop floor.
In 1989,
Procter & Gamble India (after change in name from RHL) launches Whisper - the
breakthrough technology sanitary napkin which will revolutionize the Indian
feminine hygiene category.
In 1991,
Procter & Gamble India launches Ariel detergent - another of P&G's global,
breakthrough technology products. Also, in the same year the Mandideep (Bhopal)
Factory starts its operations.
In 1992,
The Procter & Gamble Company, US increases its stake in Procter & Gamble India
to 51% and then to 65%.
In 1993,
Procter & Gamble India divests the Detergents business to Procter & Gamble Home
Products. In the same year, Procter & Gamble India starts marketing Old Spice
Brand of products.
In 1996,
Goa Honda Factory starts its operations, manufacturing Vicks Vaporub.
In 1998,
Goa Kundiam Factory starts its operations, manufacturing Whisper pads.
In 1999
Procter & Gamble India Limited changed the name of the Company to Procter &
Gamble Hygiene and Health Care Limited.
In the
same year Mediker Shampoo business is divested to Marico Industries.
In 2000,
Procter & Gamble Hygiene and Health Care Limited introduced Whisper Ultra - a
revolutionary and unique product in the history of menstrual products in India.
In August
2000, Procter & Gamble Hygiene and Health Care Limited launched Vicks Plus
Medicated Lozenges, a product that provides medicinal relief from sore throat.
The uniqueness of Vicks Plus Medicated Lozenges lies in its anti-bacterial
ingredient CPC (Cetylpyridinium Chloride), which actually provides medicinal
relief from a sore throat.
In August
2000, Vicks Action 500+ was relaunched in an attractive True Blue pack. The
change from green to blue packaging brings Vicks Action 500 + in line with the
new global packaging colours used for the Vicks range of products worldwide.
In April
2001, Procter & Gamble Hygiene and Health Care Limited reduced the prices of
Whisper Ultra from Rs.80 to Rs.65 for a pack of ten, making it affordable to
Indian consumers.
In May
2002, Whisper announced a unique knowledge sharing initiative for women – The
Whisper Diary of Secrets. The Whisper Diary of Secrets is a full-color 48-page,
booklet designed to provide the new age woman with information that she seeks on
feminine hygiene, health and beauty.
In August
2002, Procter & Gamble Hygiene & Health Care Limited announced the launch of
Whisper “Money Back” offer, which offers consumers a chance to experience
Whisper’s superior performance, helping them forget the wetness; and if they are
not satisfied, they get their money back.
In June
2002, Procter & Gamble Hygiene & Health Care Limited announced the launch of New
Improved Vicks VapoRub – India’s Number One Cold Rub – that provides
multi-symptom relief from the six symptoms of a child’s cold, namely – blocked
nose, cough, body ache, headache, muscle-stiffness and breathing difficulty. The
medicinal properties of New Improved Vicks VapoRub’s ingredients nilgiri
(eucalyptus oil), pudina (menthol) and kapoor (camphor) provide faster,
longer-lasting relief from these six symptoms of cold.
In July
2002, Procter & Gamble announced the launch of Vicks Action500+ Night tablets, a
specially designed cold medicine that gives consumers multi-symptom relief from
bothersome cold symptoms like headache and breathing difficulty, hence allowing
restful sleep at night.
In October
2002, India’s
number one cough and cold brand – Vicks – celebrated its 50th Year in India and
launched Dual Golden Jubilee Offers to reward Indian consumers for 50 Years of
trust and loyalty. The first was a Free Vicks Inhaler worth Rs. 25 with every
purchase of a 50gm Vicks VapoRub Jar (free gift worth 40% of the price of Vicks
VapoRub), and the second was a 30gm Vicks VapoRub Jar at the current price of a
25gm jar, providing 20% Vicks VapoRub Free.
In October
2003, Procter & Gamble Hygiene & Healthcare Ltd. launched New Vicks Formula 44
Cough Syrup which uniquely provides safe, effective and long lasting relief for
up to eight hours from tough persistent coughs due to colds, as compared to
four-hour relief provided by a single dose of most popular cough syrup brands.
In May
2004, Procter & Gamble Hygiene & Healthcare Ltd. we commenced test marketing an
economically priced and competitively superior performing, WHISPER Choice pads
in the southern states of Karnataka, Tamil Nadu, Andhra Pradesh and Kerala. At
an affordable introductory price of Rs.26 for ten pads, WHISPER Choice provides
three distinct benefits: 1) superior protection vs. other pads in its price
range; 2) With its unique dri-weave top sheet it provides one tenth the wetness
of ordinary (non woven) top sheet pads and 3) double adhesive coverage to ensure
that the pad stays in place much better than ordinary pads.